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November 15, 2017
Fall 2017 Release adds support for Business Chat and Vivid Speech functionality that augments IVR with visual interactions
October 24, 2017
Using [24] Solutions, Large Companies Are Attracting and Retaining Customers through Personalized, Predictive and Effortless Customer Experiences

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Featured Reports Available for Download

Industry analysts Gartner, Forrester and Ovum are all talking about [24] See the list of recent reports on customer experience, self-service, predictive analytics, and other industry topics.

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